Returns and Warranty

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Warranty

All of our products are manufactured to the highest quality standard and are subject to rigid quality controls. Occasionally a problem may arise. Our parts are guaranteed to be free from defects in materials and workmanship for a period of 12 months from date of purchase, with the exception of electrical parts. Failure due to abuse, neglect, improper installation, normal wear and tear, or the failure of a related part is not covered by this warranty and is not the liability of D.A.P. Enterprises Inc. This warranty applies only to the defective part and does not cover associated parts or labor. All parts are subject to inspection before a replacement will be sent.

Core Charges

Core charges are assessed on certain remanufactured items (alternators, cylinder heads, etc). Core charges are added to the price of the item at time of sale. The core charge is refunded upon receipt and inspection of old part. Core parts must be in rebuildable condition. All castings must be free from cracks or other damage. Refunds cannot be made for damaged cores. All cores must be fully assembled. Cores must be returned within 30 days in the original package with core tags attached. Reimbursement for cores not returned in 30 days will be refunded at 50% of core value.

Returns & Exchanges

There are no returns for any reason after 30 days unless part is defective.

All returned items must have a Return Authorization number which can be obtained by calling 802/885-6660. You must call for a Return Authorization number prior to returning part or the package will be refused.

All returns must have Return Authorization # printed clearly on outside of shipping container.

All returns must be postage pre-paid. Shipping charges are non-refundable.

Items must be returned unused and in original packaging.

Special order parts, electrical components, and manuals can not be returned.

Refund: Credit for returns will be automatically applied as credit on account at D.A.P. ENTERPRISES, LLC., unless otherwise specified.

A 15% re-stocking fee will be assessed on all returns unless defective.

Defective items will be replaced upon return and inspection of the defective part.

Cores for re-manufactured parts must be returned within 30 days in the original package with core tags attached. All cores must be fully assembled and without external damage.

Reimbursement for cores not returned in 30 days will be refunded at 50% of core value.

Should you receive a damaged package the carrier must be notified at the time of delivery in order to file a damage claim.

Orders  •  Pricing  •  Payment  •  Shipping
Returns  •  Warranty  •  Directions  •  FAQ